AI Employee · Built for Shopify merchants
Your 24/7 AI Customer Support Employee
Connect Shopify. Add your policies. Solact answers customer questions using your real store data — orders, tracking, products — safely escalates when needed.
Instant answers
Pulls live customer, order, product and tracking data from your Shopify store.
Safe by design
Backend validates every tool call. Refunds and sensitive actions always escalate to human.
Policies + RAG
Ingest website, shipping, return, warranty, FAQs. BGE embeddings + pgvector, no external paid APIs.